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1. Events → New event: give it a name, a date and time, the language the preacher speaks, and a channel for each language you'll offer (a human interpreter, AI voice or AI captions).

2. Team & links: create one sound-booth link and one link per interpreter. You do this once; the same links work every week.

3. On the day: open the sound-booth link on the laptop connected to your soundboard and press Start broadcast. Interpreters open their own links. Put the event's QR code on screen or in the bulletin.

A laptop at the soundboard with a small USB audio interface, and a headset for each interpreter. Listeners use their own phone and headphones. The recommended gear page lists options at every budget.

No. They scan the QR code (or type the event code on the home page), pick a language and listen in the browser on any iPhone or Android.

The booth and interpreter links open whatever is live, or the event scheduled from 6 hours ago to 18 hours ahead. Create an event for today, or use Events → Duplicate last event (+7 days) to copy last week's.

Each event has its own listener link and QR code, and it works any day: before the booth starts broadcasting, listeners see that the service hasn't started and are connected automatically when it does. The booth and interpreter links never change.

Yes. When you create the event, choose “Only people with a PIN”. Listeners type the PIN once; repeated wrong guesses are slowed down.

Open the event: under “Display feed (ProPresenter, OBS, vMix)” there's a link per language. Add it as a Browser Source in OBS or vMix, or a Web element in ProPresenter, at 1920×1080 with a transparent background. Display feeds show AI captions.

Open the Control Room. The sanctuary feed should say On air with the sound bars moving, and the language should show Live. If the bars are flat, check the cable and input level at the soundboard laptop.

If everything is live, ask the listener to turn their phone volume up and tap Listen again. Each “No escucho” a listener sends shows up next to the language, so you can see if it's one phone or everyone.

It reconnects by itself, and listeners reconnect with it. For extra safety, open the same booth link on a second laptop: if the main one fails, the backup takes over on its own.

On plans with AI, press “Let AI voice cover” next to that language in the Control Room. Listeners hear the AI voice until an interpreter takes the mic again.

Control Room → Message to listeners. It appears at the top of every listener's screen right away. Pick a ready-made one or write your own.

For testimonies, prayer and altar calls. Turn it on in the Control Room: the audio keeps flowing to listeners, but nothing is transcribed or kept until you turn it off.

Settings → AI translation → Glossary. Add one line per term, like “es: Pastor Mike = Pastor Miguel”. The AI will always use your wording for names, ministries and places.

Only while a service is live on an AI channel. Worship music and silence are never counted. Each plan with AI includes hours per month; AI packs add more per language, and time beyond them is billed per minute.

By card, through Stripe, from the Billing page. Monthly or yearly (yearly is two months free). Tax-exempt churches can send their certificate and we won't charge sales tax.

Nobody gets disconnected. Each extra 10 listeners at a service's busiest moment is billed as overflow, and if a month's overflow would cost more than the next plan, we bill that plan for the month instead. You can turn overflow off in Billing.

Team & links → People who can sign in. Owners and admins invite people and change their roles: Admin (everything but closing the church), Tech (events, links, Control Room), Caption moderator (fixes AI captions live) and Billing (plans and invoices).

Billing → Cancel or keep → Cancel plan (or Cancel pack for one AI pack). Nothing stops early: what you paid for keeps working until the end of the period, then nothing more is charged and the church moves to the free Prueba plan. You get an email receipt, and Keep my plan undoes it before then.

Account → Export your data downloads everything as one file. The owner can transfer the church to someone else, or close it: billing stops and links stop at once, and everything is erased for good after 30 days unless you ask us to restore it.